As a business owner, you never want to hear the words “disaster” and “restoration” in the same sentence. But if you do, it’s important to maintain communication with your clients throughout the process. Here are a few tips:
1. Keep your clients updated on the status of their project.
2. Let them know what to expect in terms of timeline and costs.
3. Be available to answer any questions or concerns they may have.
4. Be honest and transparent about any challenges or delays.
5. Keep your sense of humor – it will go a long way!
Disaster restoration can be a stressful and overwhelming time for both you and your clients. But by maintaining open and honest communication, you can help make the process a little bit easier for everyone involved.
https://www.entrepreneur.com/article/294505
https://smallbusiness.chron.com/maintain-communication-clients-during-disaster-restoration-7683.html
https://www.restorationlocal.com/commercial/maintain-communication-during-disaster-restoration/